DELLA Optima Pro CloudAir Series 12000 BTU 25 SEER2 Ultra Hyper Heat Mini Split AC - Up to 550 Sq.Ft.$1,249.96
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DELLA Optima Pro CloudAir Series 12000 BTU 25 SEER2 Ultra Hyper Heat Mini Split AC - Up to 550 Sq.Ft.
Sale price$1,249.96
SKU:
TPHX-12K2V-25S-I+O
Voltage:
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Quantity:
The Optima Pro CloudAir Series 12000 BTU mini split air conditioner is designed for premium year-round comfort with Hyper Heat performance, soft airflow technology, and advanced smart climate control. Ideal for spaces up to 550 sq. ft., this mini split heat pump delivers reliable cooling and powerful low-ambient heating operation down to -22°F for dependable comfort in extreme cold conditions. Featuring soft, indirect airflow, it helps create a gentler and more balanced cooling experience by reducing harsh direct drafts throughout the room. Operating at sound levels as low as 30 dB in Mute Mode, it is well-suited for bedrooms, apartments, nurseries, and home offices where quiet operation matters. Smart features include Alexa and Della+ app compatibility, the “I Feel” temperature sensor, and convenient remote climate adjustment for more personalized comfort control.
HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
It normally takes us 1 business day to arrange the shipment. During peak seasons, it will take 2-4 business days to arrange the shipment. We provide free ground shipping, so there are no additional charges for shipping and handling.
HOW DO I TRACK MY ORDER?
Log into YOUR ACCOUNT, and you may see each individual order that you’ve placed with us. Select one that you want and you’ll be provided with all the details you need about the order.
Once your order is on the way you will receive a notification email.
If you don’t have the account, you will also receive a notification email once your order is on the way.
Sorry, we don’t. We provide free ground shipping within 48 continental US states, Alaska, Hawaii, and Puerto Rico are excluded.
DO YOU SHIP TO P.O. BOX?
Sorry, we don’t. Kindly provide us with a street address, thank you.
For the full shipping policy, click here to view our shipping policy.
We offer return guarantees to ensure your satisfaction with every DELLA purchase.
Mini Split, Pool Heat Pump & Central AC
DELLA provides comprehensive assistance for all orders within 30 days of purchase. If you're not satisfied with your product within 30 days of purchase from dellahome.com, you can return the product for a full refund. Products must be returned in their original operating condition, including all accessories and packaging.
If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. DELLA will also cover all shipping expenses for the delivery of replacement parts.
Window ACs, Portable ACs & Tower Fans
DELLA offers a 30-day money-back guarantee for window air conditioners, portable air conditioners, and tower fans.
If you are not satisfied with your purchase within 30 days, you may request a full refund and return your product.
Products must be returned in their original operating condition, including all accessories and packaging. The customer is responsible for return shipping costs.
Need to Start a Return?
To initiate a return, call us at (800) 863-4143 or contact our live chat team.
For full return terms, click here to view our return policy.
Tech Specs
Cooling Capacity
12000
Heating Capacity
12000
SEER2
25
Fitting Area
550
Voltage
208-230v
Refrigerant Type
R454B
Maximum Fuse Size
20A
Copper Line Length
16.4ft
Copper Line Size
3/8 inch and 1/4 inch
Climate Range
-22°F - 131°F
FAQs
Have Questions? We Have Answers! Check out our frequently asked questions section for detailed information about our product.
This unit uses R454B refrigerant. This unit comes pre-charged with R454B refrigerant for up to 24.5 feet of lineset. If your installation does not exceed this length, no additional refrigerant is needed.
R454B is a new-generation eco-friendly refrigerant that complies with EPA regulations. It can replace the original R410A models, offering better performance and greater energy efficiency.
Yes, you can purchase a longer lineset separately. If you buy it together with the Single Zone Mini split system, you’ll receive a 10% bundle discount. Please note, if the extended lineset is longer than 25 feet, additional refrigerant will be required. Make sure to consult a professional HVAC technician for proper installation.
In auto mode, the unit automatically switches between cooling and heating to maintain the set temperature. You can adjust the target temperature manually—typically between 60°F and 86°F —depending on your comfort.
The mini split condenser and lines are not pre-vacuumed. You will need to vacuum the system during installation to remove air and moisture before releasing the refrigerant—this is essential for proper operation and longevity. You can use our Rental Kit Service, which includes all the necessary tools for vacuuming and installing your mini split.
Use our Contact Page or Live Chat and we'll be happy to assist you!
