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Lifetime Coverage (Mini Splits)
Line Set
It normally takes us 1 business day to arrange the shipment. During peak seasons, it will take 2-4 business days to arrange the shipment. We provide free ground shipping, so there are no additional charges for shipping and handling.
Log into YOUR ACCOUNT, and you may see each individual order that you’ve placed with us. Select one that you want and you’ll be provided with all the details you need about the order.
Once your order is on the way you will receive a notification email.
If you don’t have the account, you will also receive a notification email once your order is on the way.
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Sorry, we don’t. We provide free ground shipping within 48 continental US states, Alaska, Hawaii, and Puerto Rico are excluded.
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For the full shipping policy, click here to view our shipping policy.
We offer return guarantees to ensure your satisfaction with every DELLA purchase.
DELLA provides comprehensive assistance for all orders within 30 days of purchase. If you're not satisfied with your mini split within 30 days of purchase from dellahome.com, you can return the product for a full refund.Products must be returned in their original operating condition, including all accessories and packaging.
If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. DELLA will also cover all shipping expenses for the delivery of replacement parts.
DELLA offers a 30-day money-back guarantee for window air conditioners, portable air conditioners, and tower fans.
If you are not satisfied with your purchase within 30 days, you may request a full refund and return your product.
Products must be returned in their original operating condition, including all accessories and packaging. The customer is responsible for return shipping costs.
To initiate a return, call us at (800) 863-4143 or contact our live chat team.
For full return terms, click here to view our return policy.
| Cooling Capacity | 18000 |
| Heating Capacity | 18000 |
| SEER2 | 20.5 |
| Fitting Area | 1000 |
| Voltage | 208-230 |
| Refrigerant Type | R454B |
| Maximum Fuse Size | 20A |
| Copper Line Length | None / 10ft / 16ft / 25ft / 33ft / 50ft |
#1 Selling Mini Split Brand on Amazon
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Lifetime Coverage
0% APR For 6 Months
Unmatched support that's best in class to give you peace of mind at no additional cost.
Our mini splits feature gold plated fins that prevent rust corrosion, creating durable and efficient performance in both blistering heat and freezing cold.
Our bottom electric heating helps prevent frost from forming at the base of your model, speeding up defrosting and boosting efficiency.
Module sold separately. Dedicated fresh air inlet - 1.97" Diameter
This unit uses R454B refrigerant. This unit comes pre-charged with R454B refrigerant for up to 24.5 feet of lineset. If your installation does not exceed this length, no additional refrigerant is needed.
Yes, for multi-zone units, you can go back to the product options to select different lineset lengths for each indoor unit. Please note, if the extended lineset is longer than 25 feet, additional refrigerant will be required. Make sure to consult a professional HVAC technician for proper installation
In auto mode, the unit automatically switches between cooling and heating to maintain the set temperature. You can adjust the target temperature manually—typically between 60°F and 86°F —depending on your comfort.
The mini split condenser and lines are not pre-vacuumed. You will need to vacuum the system during installation to remove air and moisture before releasing the refrigerant—this is essential for proper operation and longevity. You can use our Rental Kit Service, which includes all the necessary tools for vacuuming and installing your mini split.
It normally takes us 1 business day to arrange the shipment. During peak seasons, it will take 2-4 business days to arrange the shipment. We provide free ground shipping, so there are no additional charges for shipping and handling.
Your satisfaction is guaranteed. If you're not satisfied with a DELLA appliance purchased within the last 30 days from dellahome.com, please call +1 (800) 863-4143. Our customer care team will assist you with the return process and issue a refund to your original payment method once we receive the product.
Use our Contact Page or Live Chat and we'll be happy to assist you!
