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30-Day Money Back Guarantee
24×7 Service Support
Lifetime Coverage (Mini Splits)
Line Set
It normally takes us 1 business day to arrange the shipment. During peak seasons, it will take 2-4 business days to arrange the shipment. We provide free ground shipping, so there are no additional charges for shipping and handling.
Log into YOUR ACCOUNT, and you may see each individual order that you’ve placed with us. Select one that you want and you’ll be provided with all the details you need about the order.
Once your order is on the way you will receive a notification email.
If you don’t have the account, you will also receive a notification email once your order is on the way.
Please CONTACT US immediately.
Sorry, we don’t. We provide free ground shipping within 48 continental US states, Alaska, Hawaii, and Puerto Rico are excluded.
Sorry, we don’t. Kindly provide us with a street address, thank you.
For the full shipping policy, click here to view our shipping policy.
We offer return guarantees to ensure your satisfaction with every DELLA purchase.
DELLA provides comprehensive assistance for all orders within 30 days of purchase. If you're not satisfied with your mini split within 30 days of purchase from dellahome.com, you can return the product for a full refund.Products must be returned in their original operating condition, including all accessories and packaging.
If a product defect is confirmed, DELLA will, at its discretion, provide the necessary replacement parts free of charge. DELLA will also cover all shipping expenses for the delivery of replacement parts.
DELLA offers a 30-day money-back guarantee for window air conditioners, portable air conditioners, and tower fans.
If you are not satisfied with your purchase within 30 days, you may request a full refund and return your product.
Products must be returned in their original operating condition, including all accessories and packaging. The customer is responsible for return shipping costs.
To initiate a return, call us at (800) 863-4143 or contact our live chat team.
For full return terms, click here to view our return policy.
| Cooling Capacity | 11000 |
| Heating Capacity | 12000 |
| SEER2 | 19 |
| Voltage | 208-230V |
| Refrigerant Type | R454B |
| Maximum Fuse Size | 15A |
| Copper Line Length | None / 10ft / 16ft / 25ft / 33ft / 50ft |
#1 Selling Mini Split Brand on Amazon
24/7 Support
Lifetime Coverage
0% APR For 6 Months
Unmatched support that's best in class to give you peace of mind at no additional cost.
Our concealed ducted mini splits feature gold-plated fins that prevent rust corrosion, creating durable and efficient performance in both blistering heat and freezing cold.
Our bottom electric heating helps prevent frost from forming at the base of your model, speeding up defrosting and boosting efficiency.
Enjoy peaceful sleep with gentle temperature adjustments that follow your body's naturalrhythms.
Module sold separately. Dedicated fresh air inlet: 3.62" diameter.
Lifts condensate water up to 29.5 inches for flexible drainage.
A perfect solution for spaces too small for large air handlers.
The size of the mini split depends on the room's dimensions and specific needs. For example:
• A 350-square-foot room typically requires a 9500 BTU mini split.
• A 450-square-foot room needs 11000 BTUs.
• A 600-square-foot room needs 17000 BTUs.
Our mini split systems come with comprehensive standard coverage——register within 100 days for lifetime parts coverage; HVAC-licensed installs receive enhanced lifetime coverage, while non-licensed installs receive limited lifetime parts coverage.
It normally takes us 1 business day to arrange the shipment. During peak seasons, it will take 2-4 business days to arrange the shipment. We provide free ground shipping, so there are no additional charges for shipping and handling.
Your satisfaction is guaranteed. If you're not satisfied with a DELLA appliance purchased within the last 30 days from dellahome.com, please call +1 (800) 863-4143. Our customer care team will assist you with the return process and issue a refund to your original payment method once we receive the product.
Use our Contact Page or Live Chat and we'll be happy to assist you!
